Tuesday, November 16, 2010

Hotel explosion kills staff and 5 guests

On Sunday, there was an explosion at a hotel in Mexico's Caribbean coast. Although the incident is still under investigation, two hypothesis have been proposed. One is that the explosion was caused by an operation malfunction of the gas pipe lines. The second guess speculates on the accumulation of natural gas in underground caves. A terrorist attack is out of the question.

The 676-room Gran Riviera Princess hotel, located in Playa del Carmen, has not addressed the press. This lack of communication cannot be excused. Different local and national newspapers have traveled to Quintana Roo to report on the news. The State prosecutor of Quintana Roo has been the one sharing the updates. She is doing her job by sharing details of the investigation. However, the hotel must also show that it cares about its different publics.

The hotel's website does not display anything on what happened. A change must take place shortly. Many tourists who are contemplating traveling to Playa del Carmen will be demanding for explanations sooner or later. It is better to start sharing information as soon as possible, rather than being answering hundreds of phone calls in the next few days.

Out of the eight people that were killed, five of them were guests.

All five were Canadian. As far as Canadians go, many that were vising Mexico left the country after the explosion. Many feared that the explosion was a terrorist attack. Speculations and rumors like this will easily multiply if they are not addressed soon. If the hotel does not want to suffer, it must take action.

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